Welcome to Piotrowski Law! Allow us to introduce you to Ivana Mijovic, a valued member of our team who serves as the Head Intake Specialist and Manager of the New Client Intake Department. With her extensive experience in customer support and management spanning over 12 years, Ivana is an invaluable asset to our firm.
Originally from Serbia, Ivana brings a diverse cultural background and multilingual proficiency to our team. Fluent in Serbian, English, and Spanish, she effortlessly connects with clients from various backgrounds, ensuring clear and effective communication throughout the intake process.
In addition to her expertise in customer support and management, Ivana holds a Degree in Criminology, which provides her with a deep understanding of the complexities surrounding criminal charges. Her educational background enhances her ability to empathize with clients facing criminal charges, enabling her to provide them with the support and guidance they need during challenging times.
As the manager of the new client intake department, Ivana oversees the entire pre-retention team. She is responsible for interviewing, training, and supervising all team members, ensuring that our clients receive the highest level of service and support from their very first interaction with our firm.
With her exceptional organizational and leadership skills, Ivana thrives in our fast-paced environment. She is a natural team player who understands the importance of collaboration and effective teamwork. Her dedication to streamlining processes and optimizing client experiences has significantly contributed to our firm’s success and client satisfaction.
But Ivana’s talents extend beyond her professional achievements. Prior to joining Piotrowski Law, she pursued a career as an actor and TV presenter in Serbia. This background in the arts has honed her ability to connect with people on a deeper level, fostering trust and creating meaningful relationships with clients.
Ivana’s vibrant personality and love for her Serbian heritage shine through in her everyday interactions. She takes pleasure in sharing Serbian traditions, such as Slava, with the Piotrowski Law team. Slava is a Serbian holiday that celebrates a family’s patron saint and involves rituals, feasting, and gathering with loved ones. Ivana’s enthusiasm for sharing her culture adds a special touch to our work environment, fostering a sense of community and understanding among our diverse team.
When Ivana is not dedicating her time to providing exceptional support to our clients and managing the intake department, she enjoys immersing herself in the arts, exploring new cuisines, and spending quality time with her loved ones.
If you’re seeking a law firm that values exceptional client service, efficient processes, and a touch of cultural richness, Ivana Mijovic and the entire Piotrowski Law team are here to guide you through your legal journey. Contact us today to schedule your consultation and experience firsthand the personalized attention and outstanding service that sets our law firm apart.